Useful Informationfor the 4*S Hotel in Gastein

Check in on your day of arrival is 3pm – we ask you to check out by 11am. Late arrivals and early departures will incur a € 22 surcharge.

Wi-Fi is available for free in the hotel lobby. You can pay by EC-Card (cash card) or in cash; credit card payments will incur a fee of 3%.

Raiffeisenbank Bad Hofgastein, BIC: RVSAAT2S026, IBAN: AT17 3502 6000 0001 1031

Cancellation conditions

Basically the cancellation conditions of the Austrian hotel regulations apply:

- Up to 1 month before agreed arrival 0% of the half board or room only price
- From 1 month to 7 days before arrival 70% of the half board room only price
- From 6 days to the day of arrival 90% of the half board or room only price

However, if you or one of the travelers (in the room) should demonstrably fall ill with Covid19, a FREE cancellation is possible even at short notice. In this case, we will be happy to reschedule your vacation to another date. If you book more than one room, we ask for your understanding that this will only affect the room of the sick person.

Of course, a border closure at short notice is also considered a free cancellation reason.

You are certainly looking forward to your holiday. But a lot can happen before you arrive and during your holiday! We recommend that you take out travel cancellation insurance to avoid cancellation costs.

Take precautions and take out the Hotel Cancellation Plus insurance right away.

New! The IMPULS E-car for maximum independence in your holiday region Gastein - THE NEW VW ID.3 FOR RENT

In cooperation with BÄM Mobility you can now rent the new VW ID.3 directly from us for carefree journeys - simple and uncomplicated directly at our reception.
Price for Impuls guests: € 12,-- per hour including free kilometres, vignette and charge.
 
 
How does it work?

• Please reserve the Impuls car for the desired period at the Impuls reception.
• Please present your valid driving licence at the reception at the start time and collect the BÄM keycard and the charging card.
• You can use the keycard to unlock the car.
• Enjoy driving without a guilty conscience & at the end of the day, park the impulse car in the pre-reserved parking space & plug it in - start the charging process with the black charging card.
• Return the BÄM keycard and charging card to reception. After returning the cards, the hours (rounded up to the next full hour) are calculated and charged to your room account.